Frequently Asked Questions
I ship WORLDWIDE from Spain with Standard Spanish Post ( Correos),
You´ll check the Shipping fees in your cart at your checkout or if you prefer please contact me. Free Shipping in Spain
For the USA and most countries in Europe with Standard Spanish Post ( Correos) , delivery within 8-12 business days (often even much faster!).
Packages are usually shipped within 1-2 business days.
I also ship Priority Express Worldwide with full insurance and tracking (Shipping Fees) by DHL, FEDEX, SEUR,..., arriving within 2-5 business days!. If you choose this option, please contact me.* Solid Gold Jewelry* is Always sent by Priority Express for FREE
What payment methods do you accept
All of the Prices are in the United State Dollars.
I accept Secure payments via PayPal and Most of the Credit Cards.
You can pay with a credit card via PayPal or Stripe
Your payment information is handled only by PayPal / Stripe and is never stored on Ms Friesch
Do you take custom orders?
I LOVE custom orders! Jewelry can be made by your description of style, gems and materials, size and price range. You can ask for adjustments to an existing design or we can create together something from scratch! Just write me and we can discuss the details
Can I reserve an item?
I will happily reserve any item you like. Please, if you have such a request just write me!
How will I get it wrapped?
All my jewelry comes beautifully gift boxed or beautiful bags
What metals do you work with?
All my jewelry is made by me, handmade and with care and love. The metals I work with are: 18k Solid Gold, 14k Solid Gold, 14k Gold Filled, 925 Solid Sterling Silver, Brass and Bronze, most of them from the States and all environmental friendly, Nickel, Lead and Cadmium Free
Can you make this jewel in a different Metal and Gemstones as it is listed?
I can usually make every item in your desire Metal and Gemstones, even if it is not explicity stated in the listing. Just message me and ask!.
Can I return you some Earrings?
Unfortunately due to the current Covid situation and for Hygienic reasons, Return or Changed are Not possible.
All designs Copyright Ms Friesch. Ms Friesch expressly prohibits the copying, reproduction, distribution or exploitation for commercial or other purposes of all designs in this Shop