Frecuently Asked Questions
I ship WORLDWIDE from Spain with Standard Spanish Post ( Correos),
FREE SHIPPING WORLDWIDE*
*South America Countries fee shipping at checkout
For the USA, Canada, and most countries in Europe with Standard Spanish Post ( Correos) , delivery within 8-12 business days (often even much faster!). Australia & Other Countries takes approx 30 Days to delivery
Packages are usually shipped within 1-2 business days.
If you want to make an Upgrade Shipping, I ship Priority Express Worldwide with full insurance and tracking (Shipping Fees) by DHL, FEDEX, SEUR,..., arriving within 2-5 business days!. If you choose this option, please check it out at checkout or contact me.* Solid Gold Fine Jewelry* is Always sent by Priority Express for FREE
What payment methods do you accept
All of the Prices are in Euros and your credit card or Paypal will directly make the exchange to your currency
I accept Secure payments via PayPal and Most of the Credit Cards.
You can pay with a credit card via PayPal or Stripe
Your payment information is handled only by PayPal / Stripe and is never stored on Ms Friesch
Do you take custom orders?
I LOVE custom orders! Jewelry can be made by your description of style, gems and materials, size and price range. You can ask for adjustments to an existing design or we can create together something from scratch! Just write me and we can discuss the details
Can I reserve an item?
I will happily reserve any item you like. Please, if you have such a request just write me!
How will I get it wrapped?
All my jewelry comes beautifully gift boxed wrapped with a beautiful ribbon or beautiful bags
What metals do you work with?
All my jewelry is made by me, handmade and with care and love. The metals I work with are: 18k Solid Gold, 14k Solid Gold, 14k Gold Filled & 925 Solid Sterling Silver, all environmental friendly, Nickel, Lead and Cadmium Free
Does Sterling Silver jewelry get tarnished?
All our Sterling Silver jewelry have a special clear micro crystalline wax protector in order to last longer oxadation process and even becoming them Hypoallergenic
Can you make this jewel in a different Metal and Gemstones as it is listed?
I can usually make every item in your desire Metal and Gemstones, even if it is not explicity stated in the listing. Just message me and ask!.